Privacy Policy

Privacy Policy – The Horseshoes Nuneaton

Last updated: November 2025

The Horseshoes Nuneaton (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This policy sets out how we collect, use, store and protect your data when you visit our website or interact with us online or in person.

1. Who We Are

The Horseshoes Nuneaton: 2 Heath End Road, Nuneaton, CV10 7JQ
Email: enquiries@thehorseshoesnuneaton.co.uk

Phone: 07931 388 349

We are the data controller for the personal information we collect.

2. What Information We Collect

We may collect and process the following personal data:

Information you give us directly

  • Your name

  • Email address

  • Enquiry details submitted via our contact forms

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages you visit on our website

  • Cookies and tracking data (see our Cookie Policy)

Information from third parties

  • Facebook, Instagram and other platforms if you interact with our social pages

3. How We Use Your Information

We use your information to:

  • Respond to enquiries or messages

  • Manage bookings or event requests

  • Send updates, newsletters or promotions (only if you’ve opted in)

  • Improve our website and customer experience

  • Run competitions or giveaways

  • Keep records required for legal or regulatory purposes

  • Prevent or detect fraud

We only use your data when we have a lawful basis, such as your consent, a legitimate interest, or because it’s necessary to perform a contract with you.

4. Marketing Communications

We will only send marketing emails or texts if you have given us clear consent.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

5. Sharing Your Information

We do not sell your personal information.


We may share your data with:

  • Service providers, such as email platforms, booking tools or website hosts

  • Payment processors (if applicable)

  • Legal or regulatory authorities when required

All service providers must keep your information secure and comply with GDPR.

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your personal information safe.


This includes:

  • Secure servers

  • Password protection

  • Restricted access for authorised staff only

We keep your information only for as long as necessary based on the purpose it was collected for.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Ask us to delete your personal data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time

  • Request a copy of your data (data portability)

To exercise your rights, contact us using the details above.

8. Cookies

Our website uses cookies to help improve your browsing experience and analyse website traffic. For more information, see our Cookie Policy.

9. Links to Other Websites

Our site may contain links to third-party websites. We’re not responsible for their privacy practices, so we encourage you to read their policies separately.

10. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.